FAQs

 

How long will it take to receive my order?

We do our best to process all orders on the same business day, and ship them the same day or the following morning. Typically it takes less than a week to receive your order 📦

 

How can I track my order?

Once you order is shipped, you will receive a tracking number via email 🚚

 

What is your return policy?

Due to the custom nature of all orders, we cannot accept returns. However we do have a 30 day money back guarantee, so if in the event you are not completely satisfied with your magnets, we will either refund your order or re-make the magnets for you 🧲

 

Who can I contact for further information?

You can click the chat bubble to speak with us directly, otherwise use our Contact page or send an email to hello@magnetisedmemories.com.au 💜